Shipping & Returns

Shipping Policy

At Sophistikated, we strive to provide you with fast and reliable shipping options to ensure your order arrives promptly and safely. Here are some important details about our shipping policy:

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and international shipping. Shipping costs and delivery times may vary depending on your location and selected shipping method.
  • Free Shipping: Enjoy free standard shipping on orders over $50 within the contiguous United States.
  • Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.
  • Shipping Partners: We partner with trusted carriers to ensure your order is handled with care and delivered to you in a timely manner.

For more information about our shipping policy, please refer to our Shipping Policy page or contact our customer service team.

Returns & Exchanges

We want you to be completely satisfied with your purchase from Sophistikated. If for any reason you are not satisfied with your order, we offer hassle-free returns and exchanges. Here’s what you need to know:

  • Return Eligibility: Items must be returned in their original condition, unworn, and with tags attached within 30 days of delivery.
  • Return Process: To initiate a return or exchange, please contact our customer service team to obtain a return authorization and shipping instructions.
  • Refunds: Once your return is received and inspected, we will process a refund to your original form of payment, minus any applicable shipping fees, within 5-7 business days.
  • Exchanges: If you would like to exchange an item for a different size or color, please contact our customer service team to arrange for an exchange.

For more information about our returns and exchanges policy, please refer to our Returns & Exchanges page or contact our customer service team.